Testing Your Knowledge!
So here we go – there are seven multiple choice questions. There is no time limit, and you can change your answers at any time.
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Question 1 of 7
1. QuestionWhat do visitors to Portsmouth expect from the tourism industry more than anything else?CorrectIncorrect
Question 2 of 7
2. QuestionWhy is it important to keep customers happy?CorrectIncorrect
Question 3 of 7
3. QuestionHow long does it take to form a first impression?CorrectIncorrect
Question 4 of 7
4. QuestionWhat are the first things to do when greeting visitors?CorrectIncorrect
Question 5 of 7
5. QuestionWhat makes up 55% of people’s first impression of you?CorrectIncorrect
Question 6 of 7
6. QuestionWhen someone arrives at your business, what things could you offer to improve their experience?CorrectIncorrect
Question 7 of 7
7. QuestionYour visitor is about to leave, what do you do?CorrectIncorrect